1. Introduction and Scope — This Privacy Policy describes the manner in which E3 Technologies Private Limited, a company incorporated under the Companies Act, 2013 and having its registered office at No 119 Doddathoguru, Electronic City Phase I, Electronic City, Bengaluru, Karnataka, 560100, India (E3, We, Us, or Our), collects, processes, stores, discloses, retains and protects the digital personal data of individuals who access or use the website operated by E3 or who submit a Waitlist Registration or a Pre-Booking through the Website. This Policy is published in accordance with the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025 and the Information Technology Act, 2000, and forms an integral part of the Terms of Service. By accessing or using the Website, or by submitting a Waitlist Registration or a Pre-Booking, You acknowledge that You have read, understood, and expressly consented to this Policy.
2. Definitions — Board means the Data Protection Board of India established under the DPDP Act. Dealer means an authorised dealer of E3 nominated by Us through whom the sale, invoicing, registration and delivery of a Vehicle is effected. Personal Data means any data about a Data Principal who is identifiable by or in relation to such data. Pre-Booking means the submission through the Website of a pre-booking in respect of a Vehicle, together with payment of the amount specified on the Website. Processing means a wholly or partly automated operation or set of operations performed on digital Personal Data, including collection, recording, organisation, storage, adaptation, retrieval, use, sharing, restriction, erasure or destruction. Waitlist Registration means a non-binding expression of interest registered through the Website without payment of consideration.
3. Categories of Personal Data, Purposes of Processing, and Lawful Basis
We collect and process only such Personal Data as is necessary for the purposes set out in this Policy. We may collect Personal Data that You furnish directly to Us when You submit a Waitlist Registration or a Pre-Booking, make an enquiry, or otherwise correspond with Us, as well as technical data generated automatically when You access or use the Website. We process Personal Data only for lawful purposes and upon a lawful basis, being Your consent, the discharge of a legal obligation, or such certain legitimate uses as may be applicable and permitted under the DPDP Act. The categories of Personal Data collected, the corresponding purposes of Processing, and the lawful basis for each, are set out in the table below.
Category of Personal Data
Purpose of Processing
Lawful Basis
Identity and contact data (name, email address, telephone number, city and postal code)
To register and administer a Waitlist Registration or a Pre-Booking; to verify Your identity; to communicate with You in respect thereof; and to enable completion of the sale by a Dealer.
Consent
Transaction data (Pre-Booking reference, amount, date, order particulars, and refund details)
To process, record, and administer a Pre-Booking and any refund; and to maintain books of account and statutory records.
Consent; and compliance with legal obligation
Payment data (payment instrument reference and transaction status, processed by a payment service provider)
To facilitate and confirm payment of the Pre-Booking Amount.
Consent
Communication data (queries, correspondence and grievances)
To respond to Your enquiries and to redress grievances.
Consent
Marketing preference data
To send product updates, launch announcements, early access invitations and promotional material, where You have opted to receive the same.
Consent
Technical and usage data (internet protocol address, device and browser type, and log and cookie data)
To operate, secure and maintain the Website; to prevent fraud and misuse; and to analyse and improve the Website.
Consent
We do not solicit, and You should not furnish, any Personal Data revealing information that is not required for the purposes set out herein. We collect the categories of Personal Data enumerated in this Clause. You represent and warrant that all Personal Data furnished by You is true, complete, accurate, and current, and that You are entitled to furnish the same. Where You furnish Personal Data relating to any other natural person, You represent and warrant that You have obtained the consent of such person for the Processing of such Personal Data in accordance with this Policy. We shall be entitled to rely upon the Personal Data furnished by You without independent verification, and We shall bear no liability or responsibility for any consequence arising from or in relation to Personal Data that is false, incomplete, inaccurate, or outdated.
4. Consent — Where Processing is founded upon Your consent, an itemised consent notice is presented at the point of collection through a clear affirmative action. You may withdraw consent at any time through the available Website facility or by writing to the Grievance Officer. Following withdrawal, We will cease the relevant Processing within a reasonable time unless it is required or authorised by law. Withdrawal may affect Our ability to administer Your Waitlist Registration or Pre-Booking, complete a transaction, or provide related features; it does not affect the lawfulness of Processing carried out before withdrawal.
5. Personal Data of Children — The Website is intended solely for persons aged eighteen years or older. We do not knowingly collect or process the Personal Data of any person below eighteen years of age. We do not undertake Processing likely to cause detrimental effect on a Child, including tracking, behavioural monitoring, or targeted advertising directed at a Child. If We become aware that We have collected a Child’s Personal Data otherwise than in accordance with applicable law, We will delete it without undue delay.
6. Disclosure and Sharing of Personal Data — We do not sell Personal Data. On a need-to-know basis, We may disclose information to Dealers for sale, invoicing, registration and delivery; payment service providers for Pre-Booking payments; confidential data processors and service providers; Our holding, subsidiary and affiliate companies; and courts, regulators or governmental authorities where required or authorised by law or needed to enforce the Terms of Service, protect rights, property or safety, or prevent fraud or unlawful activity. A Dealer or other person determining the purpose and means of Processing is independently responsible as a data fiduciary for that Processing.
7. Transfer of Personal Data Outside India — We may transfer Personal Data to, or process Personal Data in, a country or territory outside India in accordance with the DPDP Act and any restriction notified by the Central Government. Where such transfer is undertaken, We implement measures reasonably designed to ensure that Personal Data continues to be protected consistently with this Policy.
8. Retention and Erasure of Personal Data — We retain Personal Data only for as long as necessary for the purpose for which it was collected, or longer where retention is required or authorised by law, including legal, regulatory, tax, accounting or reporting obligations. Upon withdrawal of consent, or when the collection purpose is no longer served and retention is not required by law, whichever is earlier, We will erase the Personal Data and cause engaged processors to erase it.
9. Security Safeguards — We implement reasonable security safeguards designed to protect Personal Data against personal data breach in the manner contemplated under the DPDP Rules. Safeguards may include encryption, obfuscation, masking or virtual tokens; access control; detection, investigation and remediation measures; logging and monitoring; periodic review; and contractual safeguards for data processors. No method of transmission over the internet or electronic storage is entirely secure, and We do not warrant absolute security, safety, integrity, or confidentiality. You are responsible for maintaining the security of credentials associated with Your Website access.
10. Rights of Data Principals — Subject to the DPDP Act, You may obtain a summary of Personal Data and Processing activities, including information about other data fiduciaries and processors with whom data has been shared; request correction, completion and updating; request erasure unless retention is necessary for the specified purpose or law; nominate another individual to exercise rights in the event of death or incapacity; and seek grievance redressal. These rights remain subject to conditions and exceptions prescribed by applicable law.
11. Exercise of Rights by Data Principals — You may exercise Your rights or give or withdraw consent by submitting a request to the Grievance Officer through the published contact details or any means made available by Us. To process a request, You must provide particulars reasonably necessary to verify identity and identify the relevant Personal Data or Processing. We will act upon valid and verifiable requests within timelines prescribed by applicable law. You must not furnish false particulars, impersonate another person, or suppress material information.
12. Cookies and Similar Technologies — The Website may use cookies and similar technologies to operate and secure the Website, remember preferences, analyse traffic and usage patterns, and, where You have consented, deliver tailored content. You may manage or disable non-essential cookies through browser settings or any consent mechanism provided on the Website. Disabling cookies may impair the functionality or availability of certain features.
13. Personal Data Breach and Cybersecurity Incident — On becoming aware of a personal data breach, We will notify each affected Data Principal in a concise, clear and plain manner without delay, including the nature, extent and timing of the breach; likely consequences; mitigation measures; recommended safety measures; and business contact details. We will also notify the Board without delay and provide detailed information within seventy-two hours, or within a longer period permitted by the Board. Where a breach constitutes a cybersecurity incident, We will additionally report it to CERT-In and other required authorities. We are not liable for a breach arising from Your acts, omissions, negligence, default, an unengaged third party, or events beyond Our reasonable control.
14. Grievance Redressal and Recourse to the Board
For any grievance relating to the Processing of Your Personal Data or exercise of Your rights, contact our Grievance Officer. We will acknowledge and respond within applicable legal timelines. If a response is not received within the prescribed reasonable time, or is unsatisfactory, You may make a complaint to the Board in the manner prescribed under the DPDP Act and DPDP Rules.
Name of Grievance Officer: Gowtham Sundaramoorthy · Designation: Senior Manager · Email: gowtham@e3electric.ai · Address: No 119 Doddathoguru, Electronic City Phase I, Electronic City, Bengaluru, Karnataka, 560100, India
15. Availability in Other Languages — This Policy is published in English and, where required under applicable law, will be made available in any other language specified in the Eighth Schedule to the Constitution of India.
16. Changes to this Policy — We may amend, vary, supplement or replace this Policy at any time at Our sole discretion, including following a change in Our practices or applicable law. Each amendment takes effect upon publication of the revised Policy on the Website, and the most recent revision date will be indicated at the head of the Policy. It is Your responsibility to review this Policy periodically. Continued access to or use of the Website following publication constitutes acceptance of the revised Policy.
17. Governing Law — This Policy is governed by and construed in accordance with the laws of India. Any matter arising out of or in connection with this Policy is subject to the dispute resolution and jurisdiction provisions set out in the Terms of Service.